The fix for internet not working at home when connected to smoothwall VPN is this:

Web Proxy > Authentication > Manage policies

Scroll to the bottom for transparent policies, and you should have 2 interfaces assigned (one with the schools IP, one with ‘other’). If you don’t, you need to create the ‘other’ one.



  1. Click Create a new policy
  2. Leave settings as default and press next
  3. Add “everywhere” and press next
  4. Leave included groups empty, and press confirm
  5. You should be prompted to restart the proxy – press the button and you’re all done!