If you having problems with Mac installing fonts for MS products check this thread. But basically drag the fonts in to the other file location for fonts Usually a Microsoft folder under fonts view. Restart after and hopefully it will work. 


  • There are 4 font stores on your Mac
    • user fonts stored in /Users/youraccount/Library/Fonts
    • computer wide (all accounts) fonts in /Library/Fonts
    • system fonts in /System/Library/Fonts (never ever touch these)
    • Microsoft Office fonts in /Library/Fonts/Microsoft (ahhh I see)
  • ONLY TTF fonts work for Office – or so MS claims
  • To install fonts for MS Office 2011 – don’t double click them – this installs them naturally in the user fonts
    • instead – start up Font Book (use the spotlight or magnifying glass to find it quick in the upper right of your Mac)
    • drag them from your Finder onto Computer (under the Collection section at the left of the Font Book app)
  • A reboot triggers the Mac Font store to sync with Office. Don’t forget to reboot before ripping your hair out
  • Adding fonts to the user fonts will never show up in Microsoft Office products
  • Don’t assume that because a font works in lets say Word, that it will appear in Excel – it might once the cache catches up
  • Microsoft font cache file can be delete so it will force a refresh – but it can be in 2 places – check both. Microsoft moved it for Office 2011 for Mac for some computers different than others
    • Lion? goto finder and hold the option key and …
    • click the menu Go->Library or type in a folder /Library by choosing the Go->Go to Folder option then navigate eventually to /Library/Preferences/Microsoft/Office 2011
      • not there? Microsoft moved them in later releases of Office 2011 to /Library/Application Support/Microsoft/Preferences/Office 2011 – even MS’ articles are incorrect!
      • also you might need to look in /Users/yourname/Library/Application Support/Microsoft/Preferences/Office 2011
    • when you re-start work or Excel you will now see a task completing to rebuild the cache files and if you observe the location above you will see new cache files
  • Here is a link to completely remove Office on a mac and is the final puzzle piece that allowed me to solve this riddle http://support.microsoft.com/kb/2398768

Many thanks to these sites: