If you are experiencing problems with the Barclays.net software please try the following steps

https://support.microsoft.com/en-gb/help/17588/windows-fix-problems-that-block-programs-being-installed-or-removed

 

after you run it select “uninstall” and then look for any file called like:

 

classic client

 

pc-pinpad

 

websigner

 

if you find any of mentioned files click on it and select next and try to uninstall

 

 

 

you may need to run clean up tool few time to make sure nothing left

 

 

 

after you do that install websigner software one more time – make sure that you are logged in to that PC as domain admin


to reinstall the software go to - https://www.corporatebankingsupport.uk.barclays/digitalchannels/digital-channels-help-centre/technical-support/esigner-software.html


select signing software download - will navigate you to https://signingsoftware.barclayscorporate.com/


input card details - click signing software download 


after installation please use internet explorer to sign into Barclays.net as other browsers seen to be problematic.